As you search for a candidate who can handle the challenges of your open position, take the culture of your workplace into account as well. “Fitness”, or the level of alignment between the candidate and the role, can be the product of a complex and delicate equation. The right candidate isn’t just ready to handle the daily tasks that come across his or her desk; she’s also ready to handle the kinds of clients your company work with, the coworkers who sit to her left and right, and the unique style adopted by the company’s upper management.
Are these managers hands-on or hands-off? Are these clients easy-going or edgy and demanding? Are these coworkers collaborative or competitive? No matter what the answers may be, here are some tips that can help you spot a promising match.
First, know what you’re working with.
Before you can find a cultural fit, you’ll need to understand the psychological and social fabric of your workplace. Look around, conduct surveys, and gather data points before you begin the sourcing process for an open position. Collect some statements that seem reasonable and plausible, like: “This is a fast-paced environment”, “Employees here are reserved and can seem cold at first”, “Mistakes and risks are not only tolerated here, they’re encouraged.”
Evaluate your candidate sources.
If you’d like to find seasoned employees who are experienced, level-headed and worldy, don’t recruit on a college campus. If you’re looking for young, ambitious dreamers and experience levels don’t matter so much, that’s a different story. Go where your cultural matches live, play, and search for work.
Explain your cultural challenges and watch what happens.
During your interview process, explain some of the challenges your candidate will face here and watch how he or she reacts. You might say, “We prioritize deadlines over everything else”. Or you might say, “Some of our clients can seem rude and unreasonable at times”, or: “We wear multiple hats here, which means you might find yourself sweeping or taking out the trash sometimes,” or “Our culture is demanding and rigid.” Ask how your candidate feels about these things and when as responds, read between the lines.
Rely on behavioral questions.
If your workplace is deadline driven, as your candidate to describe the most difficult deadline challenge she’s ever faced. If your workplace is collaborative, ask your candidate about the last time he had to work together with a team. Again, read between the lines. You’ll learn more if you keep your questions open-ended and encourage your candidates to answer by telling a story.
For more on how to use your screening process to find cultural matches, not just skilled employees, turn to the professional Charlotte recruiting team at PSU.