Hire Employees with the Highest ROI

December 1st, 2017

As you launch your staffing search, you’re looking for a candidate who knows what they need to know and has the right balance of interest and disinterest to thrive in the role at hand. A great employee will come with the proper education and a matching technical skill set. They’ll also have a personality that dovetails with the needs of the position; a solitary job will require an introverted candidate, for example. A socially forward-facing job will require a candidate with a deep well of social energy and a distaste for solitude and isolation. In addition to all of the nuts and bolts and boxes you’ll need to check, don’t lose sight of the big picture: you need a candidate who will generate returns for the company.

A truly winning profile attached to a great smile and a can-do attitude won’t amount to much if they require huge upfront training costs and then disappear in one year. A Steady Freddy who stays for ten years won’t bring high returns if they spend those years doing exactly what they’re told—nothing more—and surfs the internet for the remaining hours of the day. So in addition to checking off your must-haves, how can you make sure your candidate will be a high-growth investment? Here are a few signs to watch for.

They seem committed to this industry and career path.

Younger candidates rarely know for sure what they “want to do when they grow up.” At 22, this is not a realistic expectation, nor should it be. So when you find the rare candidate who truly knows that this is the perfect life-long career path for them—from now until retirement—scoop them up quickly. They’ll be invested in learning industry skills and seeing all sides of the field, rather than testing and asking if this is truly the field for them.

Check their reaction to the downsides.

During your interview, be clear and honest with your candidate about what most would consider the greatest challenges of the job. For example, make statements like: “You’ll rarely have a minute to yourself here”, or “We can’t afford to tolerate even minor mistakes” or “You’ll need to take apart and clean out the grease traps every single day, which some people find unpleasant”. Ask them how they feel about this challenge, and if their eyes genuinely light up, sign them on.

Check their work history and examine employment dates.

For the highest returns, look for candidates who tend to stick with roles for the long-term. If your candidate tends to drop jobs after less than three months because they don’t feel fulfilled, take a closer look.

For more on how to identify the “soft” skills that indicate team player and personality match, turn to the Cleveland County hiring experts at PSU.

Questions to Consider Before Accepting a Job Offer

January 29th, 2016

You’ve worked hard to impress your employers and land your target job, and finally your efforts have paid off. You have an offer! After a drawn out resume review and a nerve-wracking series of interviews, you finally got the call and now you’re reviewing the terms of a written agreement. It’s natural to be excited, and a after a long search, it’s natural to feel a sense of relief. But be careful. Read the terms and make sure everything meets your expectations before you sign. Here are a four questions you’ll want to answer as you do this.

What benefits will accompany this salary offer?

Of course, you’ll have to confirm that the salary on offer meets or exceeds the average for your area and your industry. And you’ll need to make sure this compensation accurately reflects your skills and contributions. But you’ll also need to make sure the health insurance, pension, and other benefits that accompany the offer measure up to your expectations. During the interview, it’s awkward to ask frankly about salary. At this point, it’s not only appropriate, it’s an absolute necessity.

Will this job take you where you need to go?

It’s nice to be able to collect a paycheck. But will a paycheck be enough to satisfy you in one, three, and five years? You have personal goals and long term plans for your career; will this company be able to promote you when the time comes? And will they be able to provide you with the experience and exposure you’ll need in order to move forward if you decide to look for opportunity elsewhere?

Will this company respect and accommodate your needs?

If you have personal needs and requirements of any kind, will you need to give them up in order to work for this employer? If you have to leave on weekends or limit your working day to 40 hours, that’s a need. If you have any religious obligations, medical needs, allergies or handicaps that require accommodation, can this company provide those accommodations? If you’ll be taking on a long, expensive commute and you’ll need parking or transportation vouchers, can the company offer them? Don’t make assumptions or leave these things to chance; get them worked out now.

What will your job description include?

This may seem like an obvious question, but some employers expect candidates to accept or reject an offer without actually reviewing a job description in writing. You’ll want to make sure your duties and responsibilities in this position align with your expectations and don’t include any tasks that you’re unable or unwilling to take on.

For more on how to review your job offer and ask the right questions before you accept, contact the job search and staffing team at PSU.

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Make a Great Impression during Your Phone Interview

November 13th, 2015

Once an open position has been posted and a pool of applicants have submitted their resumes, employers tend to choose either of two options: They can narrow the candidate pool to a small group of final contenders and then call each contender in for an in-person interview. Or they can narrow the pool to a moderate size and then screen each applicant over the phone before issuing interview invites.

Managers often choose to conduct phone screenings first, since this process saves time and money for both parties. Sometimes a few simple, direct questions can remove candidates from the list if they misunderstand the nature of the position, or they’re unable to accept the job if it’s offered.

So if your employer contacts you for a phone interview, how can you make it clear that this job is the right one for you? Keep these tips in mind.

Listen carefully.

This job may NOT actually be the right one for you, and you can save yourself plenty of hassle and headaches if you discover this sooner rather than later. Listen to the interviewer, don’t just wait for your turn to talk. She may offer valuable information about the job’s long hours, required travel, limited opportunity for advancement, or meager salary. If you still want the job, carry on. But if not, now is the time to ask follow up questions and potentially reconsider.

Be direct.

During your in-person interview, you may be asked open-ended questions that require thought and soul searching, like “What are your greatest strengths?” and “Where would you like to be in five years?” But phone interview questions are typically more straightforward, so be sure to give straightforward answers. Be honest, be clear, and keep your message short.

Consider your non-verbal gestures.

You may think that your non-verbal gestures don’t matter, since your interviewer can’t see you. But think again. Stand up (or sit up straight) as you speak. Make sure you smile when you say hello (people can hear a smile in your voice). And speak clearly and slowly—don’t rush or mumble.

Pause before you speak.

Don’t talk over your interviewer. It’s better to deal with long awkward pauses (they’re not as awkward as you think) than confusing verbal pile-ups. Let your interviewer finish speaking, then pause for two full seconds before you respond. Take your time. When you can’t see each other, it’s better to move too slowly through a conversation than it is to rush.

Deliver a shortened version of your elevator pitch.

You may have a prepared statement in mind that you plan to deliver during your in-person interview. If so, offer a stripped down version of the same basic talking points before you end your call and hang up the phone. Mention or two of the most important reasons why you feel you’re a perfect match for this job.

For more on how to ace your phone interview and land the job you need, contact the staffing and job search experts at PSU.

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